Legal Notice and Privacy Policy

Site publisher: Aloha Pixel, sole trader (entreprise individuelle) owned by Justin Deboves SIRET: 523 279 438 00031 - registered with the French national business register (RNE) Registered office: 6 Rue des Métairies, Porte 002, 64230 Poey-de-Lescar, France Phone: +33 9 85 03 43 20 (standard rate) Email: [email protected] Publication director: Justin Deboves VAT not applicable, article 293 B of the French tax code.

Hosting: Cloudways Ltd, 52 Springvale, Pope Pius XII Street, Mosta MST2653, Malta (www.cloudways.com), on DigitalOcean LLC infrastructure, 101 Avenue of the Americas, New York 10013, United States (www.digitalocean.com). Site data is hosted within the European Union (Amsterdam datacenter, Netherlands).

The site www.alohapixel.com is a professional website presenting the WordPress design, management and maintenance services offered on a subscription basis by Aloha Pixel, together with a merchandise store.

All content on the site (text, images, logos, videos, graphics) is the exclusive property of Aloha Pixel unless stated otherwise. Any reproduction, distribution, modification or use without prior written agreement is strictly forbidden and exposes the author to civil and criminal penalties, under articles L.335-2 and following of the French intellectual property code.

Images and videos from external sources (notably Adobe and Coral Gardeners) are protected by specific licences and may not be reproduced without the agreement of the copyright holder.

Aloha Pixel takes rigorous measures to ensure the protection, confidentiality and integrity of the personal data it processes, in accordance with the General Data Protection Regulation (GDPR).

Data collected We collect several types of data:

Identification data: last name, first name, email address, phone number, delivery and billing address.

Technical data: IP address, connection logs, cookies.

This data is collected in order to:

Handle contact and quote requests,

Ensure the proper performance of contracts and orders (including delivery of merchandise),

Improve the user experience through statistics.

Legal basis for processing Processing relies on the following legal bases:

User consent (forms, newsletter, non-essential trackers),

Contractual necessity (managing subscriptions, services and orders),

Legitimate interest (securing and continuously improving the services),

Legal obligations (invoicing, accounting).

Recipients and processors Data is processed by Aloha Pixel and, solely for the needs of the service, by its providers: Cloudways / DigitalOcean (hosting, EU), Cloudflare (CDN and security), Stripe (payments), GoDaddy (domain names), Printful (printing and shipping of merchandise), Mailchimp (emails). Some of these providers may process data outside the European Union; those transfers are governed by the European Commission standard contractual clauses and, where applicable, by the EU-US Data Privacy Framework.

Retention period We keep personal data:

Clients: for the whole contractual relationship + 3 years after the end of the contract (10 years for accounting records, as required by law).

Prospects: for a period of 12 months after the last contact.

Data security Aloha Pixel applies a strict security policy: encryption of communications via SSL/TLS, hosting within the European Union, restricted access control to data, regular security updates.

Data breach notification In the event of a data breach likely to create a risk to the rights and freedoms of individuals, Aloha Pixel will notify the CNIL within 72 hours and inform the people concerned as soon as possible, in accordance with GDPR requirements.

Your rights over your data Under the GDPR, you have the following rights:

Right of access: obtain information about your personal data.

Right to rectification: correct inaccurate data.

Right to erasure: request the deletion of your data, subject to conditions.

Right to portability: receive your data in a structured format.

Right to restriction of processing: limit the use of your data in certain cases.

Right to object: refuse the processing of your personal data on legitimate grounds.

You can exercise your rights by contacting us at [email protected] . We undertake to answer your requests within 30 days. You also have the right to lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).

The site www.alohapixel.com uses:

essential cookies, required for the site to work (browsing, cart, security);

subject to your consent, audience measurement and third-party service trackers (for example cart tracking through Mailchimp).

You can accept, refuse or change your choices at any time through the « Manage my cookie preferences » link in the footer, or through your browser settings. Refusing non-essential trackers does not prevent you from browsing the site.

Our site may contain links to external sites whose privacy policy we do not control. We encourage you to read the terms of use and the privacy policy of those third-party sites.

Under articles L612-1 and following of the French consumer code, any consumer client may refer a dispute that could not be settled amicably, free of charge, to the Association Nationale des Médiateurs (ANM Consommation): 2 rue de Colmar, 94300 Vincennes - [email protected] - www.anm-conso.com . See article 26 of our Terms and Conditions.

Aloha Pixel reserves the right to change this policy at any time in order to comply with legal and regulatory developments. We encourage you to check this page regularly.

For any question or request regarding data protection: [email protected] . This English version is provided for information only; in case of discrepancy, the French version prevails.